Delivery & Refunds
Our Shipping Philosophy
To provide you with premium recovery tools like the Neró Massage Gun and Hébe Body Cream at the best possible value, we partner directly with global fulfillment centers. This streamlined approach eliminates unnecessary warehousing and allows us to ship directly from the manufacturing floor to your door.
Estimated Shipping Intervals
Processing Phase: Your purchase is prepared within 1–3 business days. Transit Time: As goods originate from international hubs, please anticipate 10–14 business days for delivery. Ship Notifications: Detailed tracking codes are sent via email once your package is in transit. Items may be dispatched in various parcels to optimize speed. We are dedicated to professional service and ensuring your fitness gear arrives in excellent condition to any destination worldwide.
Returns Policy and Digital Access
Customers can initiate returns within 30 days of receipt for any unopened hardware in its box. Reach out to our team for the return location. Please note that virtual memberships are final sale but allow for easy cancellation through your dashboard at any time.