Privacy Policy

Introduction

1

At Eve's Athletics, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, purchase our physical products, or subscribe to our digital video library.

Information We Collect

2

To provide you with the best possible experience, we collect the following types of information when you interact with our site:

  • Personal Information: When you create an account, purchase a subscription, or buy a physical product, we collect identifiable information such as your name, email address, shipping address, and billing address.

  • Payment Information: We use secure, third-party payment processors (such as Wix Payments or Stripe) to handle transactions. We do not directly store or process your full credit card numbers on our servers.

  • Usage Data: We automatically collect non-identifiable information regarding how you interact with our site, including your IP address, browser type, device information, and the pages you visit.

How We Use Your Information

3

The information we collect is strictly used to operate our business and improve your customer experience. We use your data to:

  • Process and fulfill your physical product orders.

  • Manage your "All-Access Membership" and digital account access.

  • Communicate with you regarding order confirmations, shipping updates, and customer support inquiries.

  • Analyze site traffic and user behavior to optimize our website and service offerings.

Sharing Your Information

4

We respect your privacy and do not sell your personal information to third parties. However, we do share necessary data with trusted service providers to run our operations:

  • Fulfillment Partners: Because our physical products (like the Neró Massage Gun) are shipped directly from our global manufacturing partners, we must share your shipping address and order details with them to facilitate delivery.

  • Platform & Payment Providers: We share necessary data with Wix (our hosting platform) and our payment gateways to securely process your transactions and maintain your user account.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Cookies and Tracking Technologies

5

Our website utilizes cookies to enhance your browsing experience, keep you logged into your account, and track items in your shopping cart. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site (like the member login area) may not function properly.

Data Security

6

We implement industry-standard security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your data, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Rights

7

Depending on your location, you may have the right to access, update, or request the deletion of the personal information we hold about you.

  • You can review and update your account details directly via your "My Account" dashboard.

  • To request a complete deletion of your data, please contact our support team.